Hyderabad : A man from Hyderabad, Robin Zaccheus, made a disturbing discovery when he found a live worm crawling inside a bar of Cadbury Dairy Milk Chocolate he purchased from a store at Ameerpet metro station. Zaccheus took to social media, specifically X (formerly Twitter), to share a video of the incident along with the bill showing his purchase of the chocolate for ₹45 from Ratnadeep Retail store.
In his tweet, Zaccheus expressed concern about the lack of quality checks on products nearing their expiry dates, raising questions about public health hazards. The post quickly gained traction, with many netizens urging him to take decisive action against the responsible authorities.
Found a worm crawling in Cadbury chocolate purchased at Ratnadeep Metro Ameerpet today..
Is there a quality check for these near to expiry products? Who is responsible for public health hazards? @DairyMilkIn @ltmhyd @Ratnadeepretail @GHMCOnline @CommissionrGHMC pic.twitter.com/7piYCPixOx
— Robin Zaccheus (@RobinZaccheus) February 9, 2024
Responses flooded in, with one user advising Zaccheus to file a grievance with Cadbury to initiate an investigation, while another suggested pursuing legal action for compensation. A third user recommended seeking legal counsel to file a case in court, potentially yielding higher compensation by comparing similar cases domestically and internationally.
Acknowledging the seriousness of the matter, the Greater Hyderabad Municipal Corporation assured Zaccheus that the concerned Food Safety team had been alerted and would address the issue promptly.
In response, Cadbury Dairy Milk reached out to Zaccheus, requesting further details about his purchase to address the issue effectively. Their message emphasized their commitment to maintaining the highest quality standards and expressed regret over the unpleasant experience.
The company urged Zaccheus to email them at [email protected], providing his full name, address, phone number, and purchase details for them to investigate and address his complaint promptly. The response underscored their dedication to consumer satisfaction and resolving issues promptly.
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